Security, Payments & Returns

Security & Payments:

Contact data given to Authors & Artists | aaabooks.com to join our mailing list or to ask us a question, or payment information given by you to to us directly or to one of our two secure 3rd party online payment processing providers, is never stored on our site or servers at any time for any reason, not even temporarily.

To protect your privacy and security when you buy on our site we use a 3rd party security firm cart connected directly to our merchant credit card processor, or PayPal. Browsing and shopping on our site is anonymous with no tracking and no sign-in required.

Viewing items you may have placed in the shopping cart without checking out, deleting items from the cart, and the checkout process will all show as an https:// secure address in your browser.

Click on 'Continue Shopping' to return to our site from the https secure area after accessing the cart without checking out.

Any payment or personal data is given by you for only one-time temporary and secure use by our merchant credit card processor, or to allow you to securely sign in to your established PayPal account to complete payment on PayPal's site.

If you choose payment by credit card accepted payment methods are Visa, MasterCard, Discover or American Express. After we've received confirmation of payment and your shipping data, we'll send you an acknowledgement email.

If you choose payment by PayPal you may pay using your choice of whichever payment methods you've established with PayPal, though e-check payment orders are not shipped till cleared. After we've received confirmation of payment and your shipping data, we'll send you an acknowledgement email.

We also accept checks, cashier's checks or money orders mailed to us in U.S. funds, with our prior email approval that the item is available and on hold for you. Layaway plans are available on more expensive items. We do not accept direct bank transfers. All items ship when payment is complete and cleared. Email us at aaabooks@aaabooks.com or call us at 918-686-6131 (3 p.m. - midnight Central U.S. time, or leave a message on voice mail for us during other time periods - with your question, name, phone number and/or email address so we can get back to you) with any questions about payment.

If you wish to be notified occasionally by us of new acquisitions just listed or items in your interest areas before we list them online, sign up on our opt-in email Mailing List/Interests form (left menus). Mailing list data is not kept on our site or elsewhere online, we use no 3rd party list manager, and your data for our list won't ever be sold or given to any other site or entity.

Returns:

All items are guaranteed to be as described. Any item is returnable for refund for any reason for 14 days after your receipt as long as we get it back in the same condition as shipped out, so pack carefully. Email us at aaabooks@aaabooks.com. Refunds will be processed promptly after an item is returned to us safely and you'll be notified of the refund by email. If an item has been damaged in transit to you, please notify us immediately for return instructions. Shipping costs will be refunded to you both ways on damage cases.

Returns should be sent if possible in the same packing as we shipped it to you - i.e. no damage to our packing materials - and insured at your expense if over $100 in value) to:

Authors & Artists
4849 E. Davis Field Road
Muskogee, OK 74403
USA